Privacy Policy

We collect personal information that you voluntarily provide when placing an order or contacting us through our website. This includes:

• Contact details: name, email address, phone number.
• Order & pickup information: selected pickup location, order details, and special dietary requests submitted via inquiry forms.
• Payment details: payments are processed securely via third-party payment processors (e.g. Stripe, Square, PayPal). We do not store or have access to your full credit card details.

We use your personal information solely to:

• Process, fulfil, and confirm your market pre-orders.
• Contact you regarding your order (e.g. pickup reminders, severe weather or market cancellations, or stock updates).
• Respond to inquiries submitted through our online contact form.
• Comply with legal and accounting obligations.

We do not sell, rent, or trade your personal information. We may share your details only with trusted third-party service providers who assist us in operating our business and website (such as website hosts, e-commerce platforms, and payment processors), strictly to the extent required for them to perform their services.

We take reasonable technical and organisational precautions to protect your personal information from loss, misuse, unauthorised access, or disclosure.

You have the right to request access to the personal information we hold about you, or to ask us to update or correct it. To make a request, please contact us via our website contact form.